Employee Highlights:
♥ Our case managers are caring and compassionate
Registered Nurses.
♥ We
focus on quality of care and compassion for our clients.
♥ All of our caregivers, all of our office staff, and all of our managers are company
employees (not contractors).
♥
Each of our employees undergoes a confidential background and screening investigation.
♥ We comply with all mandated State and Federal employee training and documentation
requirements.
♥ We
provide personal, consistent, compassionate, and high-quality service to our clients and employees.
♥ We offer 24-hour coverage, seven
days a week.
♥ We are a
Medicare Certified Home Health Care agency.
♥ Our
corporate managers are healthcare professionals, each with more than twenty years' healthcare experience.
Training Philosophy:
We believe that
effective knowledge transfer through education and training followed by updates and periodic evaluations promotes the most
consistent, highest quality of patient care.
We verify a prospective employee’s credentials, training, and suitability for direct patient
care through formal background investigation and skills assessment. For each new employee, our Registered
Nurse case managers conduct competency testing, orientation to each client, and specialized training as appropriate.
♥ We provide individualized
employee training pertaining to a client's specific needs
♥ We conduct competency training and periodic evaluations for each employee
♥ We conduct periodic reviews of all patient
care procedures
♥ We conduct
in-home client orientations and training as needed to ensure understanding and ability to meet the client's needs
♥ We conduct ongoing evaluations and training
to ensure competency
♥ We
perform specific training on many topics such as cardiopulmonary resuscitation, client records documentation, data confidentiality,
patient safety, staff safety, telephone communications, emergency procedures, nutrition, and drug reactions awareness
♥ We provide additional training based on client
needs for dementia care, Alzheimer's, ventilator, and other geriatric support services
We
believe that well-trained employees perform at a higher level of competence and provide better patient care. We
thus make extra efforts to frequently review all clients’ cases and progress by involving the case manager, the
caregivers, and our company’s management. From these reviews we determine any training or educational
sessions that could be implemented to promote the safety of the client and the effectiveness of our care.
